FAQS

To ensure we are able to accommodate schedules we have an online auto booking option available. Any bookings placed on our autoscheduler DO NOT guarantee appointment availability. We do our best to accommodate schedules, yet will reach out via phone if rescheduling is needed.

We love friends and family, yet at the salon/spa we want the focus to be on you! We ask that additional guests not attend appointments. We LOVE children, yet we kindly ask you to leave them at home unless we are providing a service for them.

We understand there are emergencies or schedule changes, yet if your appointment is cancelled or rescheduled in less than 24 hours of your appointment we do charge a 50% service fee.

We love all of our guests to attend appointments, yet to ensure our staff are paid for the time reserved we do charge a 100% appointment fee if a no show occurs.

I grant permission, the right to take photographs in connection within the salon and spa. I authorize assigns and transferees to copyright, use and publish the same in print and/or electronically. I agree photographs of me with or without my name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content.

I release the company and employees of any liability of damage that could occur to my clothing, hair, skin or nails. I acknowledge that I will have an opportunity to discuss any questions and concerns I may have and will discuss the results of my service with a licensed professional having full knowledge of the precautions of each service provided. I understand that because of certain health conditions or contraindications, I may be refused and recommended other services. All services provided will not be guaranteed without the use of professional products purchased within the company.

I hereby give my consent for my underage child to receive services I release the company and employees of any liability of damage that could occur to my clothing, hair, skin or nails. I acknowledge that I will have an opportunity to discuss any questions and concerns I may have and will discuss the results of my service with a licensed professional having full knowledge of the precautions of each service provided. I understand that because of certain health conditions or contraindications, I may be refused and recommended other services. All services provided will not be guaranteed without the use of professional products purchased within the company.

Due to previous treatments, medications, temporary applications or results my services may not be guaranteed, I may be refused and recommended other services. I have been truthful in my answers in my consultation form and will continue to update my care provider, company employee, of any changes in my medical or beauty history from the original signed date of consent. All services provided will not be guaranteed without the use of professional products purchased within the company. Any adjustments to services must be taken care of within 10 days of the original date of service.

STAY HYDRATED BY DRINKING WATER CONSISTENTLY FOR 2 HOURS AFTER TREATMENT. THIS WILL DECREASE SENSITIVITY.

THINGS TO AVOID;

FOOD, BEVERAGES, & TOBACCO FOR 2 HOURS AFTER TREATMENT. AVOID DARK COLORED FOOD & BEVERAGES FOR 24 HOURS.

BRUSHING BRUSH GENTLY WITH A WHITE TOOTHPASTE. AVOID BRUSHING YOUR GUMS FOR 48 HOURS.

THINGS TO AVOID:

AVOID WASHING YOUR EYES OR STEAMY SHOWERS FOR 24 HOURS AFTER TREATMENT. AVOID STEAM OR SWEATING FOR 24 HOURS. AVOID STRONG HEAT SUCH AS OVENS & GRILLS. AVOID RUBBING OR PULLING ON EYELASHES.

MAKEUP CARE

CLEAN EXTENSIONS DAILY WITH AN OIL-FREE CLEANSER.

ONLY USE EXTENSION-SAFE MASCARA. USE OF EYELASH CURLERS, WATERPROOF MASCARA, OR OIL-BASED MASCARAS & MAKEUP REMOVERS IS NOT RECCOMMENDED.

SCHEDULE A FILL EVERY 2-4 WEEKS.

THINGS TO AVOID:

AVOID RUBBING, SCRUBBING, PICKING OR SCRATCHING. AVOID ANY FACIAL HAIR REMOVAL FOR 5-7 DAYS. AVOID MAKEUP FOR 12 HOURS WITH THE EXCEPTION OF MINERAL MAKEUP.

AVOID THE FOLLOWING FOR 72 HOURS AFTER TREATMENT:  AHA OR VITAMIN A ALONG WITH AVOIDING STRONG SCENTS OR EXFOLIATING PRODUCTS

POOLS & SPAS WITH CHEMICALS/CHLORINE C AS WELL AS ANY ACTIVITIES THAT CAUSE EXCESSIVE SWEAT

CONTINUED MAINTENANCE

USE 15+ SPF DAILY & DISCUSS WITH OUR ESTHETICIANS ABOUT ADDITIONAL SKIN REGIMEN.

STYLING APPLY STYLING PRODUCTS TO DAMP HAIR. USE LOW HEAT OF 230 OR LESS FOR DRYING & STYLING. USE OILS, LEAVE-IN CONDITIONERS, & HEAT PROTECTANTS

WASHING WASH HAIR AS NEEDED WITH SALON GRADE PRODUCTS. USE SULFATE-FREE SHAMPOO & CONDITIONER.

BRUSHING BRUSH 2X DAILY & BEFORE WASHING. BRUSH FROM ENDS TO THE WEFT GENTLY. ONLY USE BRUSHES MADE FOR EXTENSIONS. BOAR & NYLON BRISTLES SMOOTH HAIR & REDUCE TANGLES.

SLEEPING BEFORE SLEEP THE HAIR MUST BE DRY & TANGLE FREE. STYLE IN LOOSE BRAIDS TO PREVENT SLEEP TANGLES. A SATIN PILLOWCASE IS RECOMMENDED.

SWIMMING PUT HAIR IN A BUN OR HIGH STYLE TO HELP AVOID CONTACT WITH SUNSCREEN OR SALTY, HARD, & CHLORINATED WATER.

LONGEVITY WITH PROPER HOME CARE, MAINTENANCE, AND SALON-GRADE PRODUCTS, HAIR LASTS 9+ MONTHS.

AVOID WASHING YOUR HAIR FOR 72 HOURS & PLEASE TOUCH YOUR HAIR SPARINGLY. IT CAN BE TEMPTING PLAY WITH YOUR NEW CURLS OR WAVES, YET IT TAKES PERMING CHEMICALS ANYWHERE FROM 24-48 HOURS TO LOCK THE SHAPE IN YOUR HAIR PERMANENTLY.

USE YOUR FINGERS TO STYLE YOUR HAIR ONLY AS NECESSARY AND AVOID BRUSHING OR COMBING YOUR HAIR.

AVOID CLIPS, HAIRBANDS OR AN OTHER ACCESSORIES UNTIL WASHING AT 72 HOURS.